👋 Hi, I'm Inna! I'm a Customer Success Manager at Alex AI (YC W24), an AI recruiter. I work with a large portfolio of customers to help them get value from our product. I also love going deep on the technical side, partnering with engineering to build solutions and shape the roadmap around customer needs.
Before Alex, I spent several years at Trinity Consulting leading customer success for global enterprise accounts. Before that, I was at Thermo Fisher Scientific in finance and strategic planning.
I taught myself the basics of HTML/CSS/JavaScript. It's been fun to build personal projects using AI tools! One of my favorite personal projects was building a wedding planning app.
If you're interested in connecting, feel free to reach out.
Alex AI Lead customer success for a portfolio of accounts at an AI recruiter, owning onboarding, technical implementation, and expansion
Trinity Consulting Own customer delivery and GTM strategy for a new business line, driving renewals and expansion
Thermo Fisher Scientific Led financial planning and market strategy for a global division, guiding portfolio and investment decisions